What it actually does.

Pick the part of your week that hurts most.

Every one of those was built to order. Tell us what your week looks like.

Book a conversation

Built to fit. Then kept fitting.

Most software fails one of those two. Ours is a subscription precisely so it does not have to.

Off-the-shelf software

You change to fit it

Built for the average of ten thousand companies, none of them yours
Your awkward bit gets a workaround, and the workaround becomes the job
Feature requests join a roadmap you will never see the top of
Somebody does host it and keep it running

A one-off custom build

Fits on day one

Built around how you actually work
Signed off from a written spec, before you have seen anything
You pay, then hear nothing until it is delivered
Hosting, backups and security quietly become your problem

A bespoke system from Solva

Fits, and keeps fitting

Built around how you actually work
You see it in your own branding before you pay anything
No lump sum required: one monthly fee, from the day you say yes
Told where your build is up to every two weeks, never left guessing
Nothing to install, nothing to maintain, nobody to chase

If that is the software you already put up with, there is another way.

Book a conversation

How we work.

You see the shape of your system before you pay anything. Here is what comes out of each stage.

Step one

We map it.

You walk us through how a job really moves. Usually that is a couple of calls. If it suits you we will come and run a discovery session on site. Either way you get the map, and a straight answer about which parts are worth changing.

Mapped · Fenwick Heating2 calls, 1 site visit

Answer phone, write on pad2 min

Text engineer, wait for reply2 hr 14

Sheet sits in the van3 days

Re-type into the spreadsheet6 min

Look up last year’s price4 min

The same job details are typed out three separate times, by two different people.

Step two

You see it.

We build the opening screens in your branding, using your words for things, with demo data in them. Not a finished system. Enough to see the shape of yours and tell us where it is wrong. No invoice, no commitment.

DemoFenwick Heating · first screensnothing to pay

Dan · Fenwick “Engineers need the postcode on this screen, not just the customer name.” ✓Changed the same afternoon

Nothing signed and nothing paid yet. You tell us what the real one has to do, and we go and build that.

Step three

You say go.

The monthly starts and we build the real thing. Three to six months, depending on how much system there is. Every fortnight you are told where it is up to. The update stops being about the build and starts being about what you got back.

Your fortnightly updateFenwick Heating

Week 2

Your build is 15% done

✓Your 486 customers are in

✓Jobs can be raised and assigned

✓Your five engineers have logins

Next: the diary, then quoting

Month 7

Your system saved you 34 hrs this month

✓412 invoices raised on sign-off

✓Nothing chased by hand

✓No job missed since March

Next: van stock counts itself

All of it on the monthly use of the systemsupportthese updatessystem reviewsdesign & usabilityhosting & backups

Ask for a change and you get a straight answer: whether it is possible, and whether it adds anything to the monthly. Most things do not.

That is the whole of it. Step one is a conversation.

Book a conversation

Your data, kept secure.

Your system will hold gate codes and key locations. Here is where they sit and who can reach them.

What protects your data

The database, the job photos and the backups sit on an encrypted volume
Gate codes and key locations are encrypted again, field by field, so they stay unreadable inside a database dump
Servers in Frankfurt, under UK GDPR, on hardware nobody else shares
Roles are enforced on the server, not by hiding buttons
Sessions live in cookies a script cannot read
Penetration tested before your company uses it, and you get the report

Your data is yours, exportable in a standard format whenever you want it, including on the way out.

There is a good deal more to it, including what is tested before you rely on it.

How we keep it secure

Watched while you sleep.

Everything goes down sometimes, ours included. What matters is whether anybody noticed before you did, and whether the person who picks it up is the one who built the thing.

24/7

Monitoring

Seven automated checks run against your system every five minutes, day and night, every day of the year. Nobody has to be awake for it to happen and nobody has to remember to look. When something changes, a phone goes off.

What is checked

The system answers when it is asked
The database is accepting work
The encrypted drive is still mounted
Neither disk has gone past 85% full
Memory is not about to run out
The certificate is more than a fortnight from expiring
Last night's backup actually happened

An alert fires when something breaks and again when it clears, so an alert always means something. Nobody here has learned to ignore them.

Prevented

Most outages never get that far. A crashed process restarts itself, one that starts leaking memory is recycled before it can take the server with it, and certificates renew on their own.

Noticed

Within five minutes, at any hour, whether or not anyone is awake. The status page is checked from outside our own network, so it cannot sit there showing green while your system is down.

Answered

Weekdays, 8am to 6pm, by the person who built your system. Not a ticket number and not an account manager. If the company cannot work, we start within the hour. Anything else gets an answer the same working day, not the next one. Out of hours, a total outage still wakes us.

Twice a day

The whole database goes off the server overnight and again after the crews finish, with the job photos alongside it. The day's sheets are off the box before anybody goes home.

Another company, another country

Backups do not live on the machine they came from. Losing the server does not lose your data.

Kept for 30 days

So we can go back to a particular day rather than only to the latest copy. That is the one that gets used: something deleted on the Tuesday and missed on the Thursday.

None of that is something you have to take on trust.

See it live

What it costs.

Most bespoke software companies will not tell you until you have sat through a call. Three shapes, and what each one runs to.

Built on the platform

£595 to £1,200

a month, nothing per seat

Construction, fleet, field service and the trades. The engine is already built, so you are paying to have it fitted to your company rather than started from nothing. Most companies of five to twenty people land here, and the fee covers building it, hosting it, supporting it and fixing it for as long as you use it.

A new shape

£1,950 and up

a month

When the work does not look like anything we have built. A different data model is a real build rather than a fitting, and it is priced as one. You get the same hosting, support and fixes either way; what changes is how much has to be made from nothing before any of it fits.

We do not price per seat. Most of our work is for companies of five to twenty people, and the price turns on how far your work sits from what the platform already does, not on how many people log in. Hiring somebody should not make your software cost more.

Nothing to pay until you have seen your system and decided you want it built.

How pricing works

Built for how your company
actually works.

We build the opening screens in your branding before you pay anything. If the shape is right, one monthly fee covers building it, running it and improving it for as long as you use it. It starts with a conversation about how your company actually runs.

Would rather just email? hello@solvasystems.co.uk

We use what you send here to reply to you, nothing else. No cookies, no third parties, no one else watching. How we handle it.

What it actually does.

Built to fit. Then kept fitting.

How we work.

We map it.

You see it.

You say go.

Your data, kept secure.

Watched while you sleep.

What it costs.

Built for how your companyactually works.

Built for how your company
actually works.